Bonuses and Retention

Bonuses, free spins and personalized offers in one system

APIACE helps launch deposit bonuses, free spins, cashback, promo codes, tournaments and loyalty programs. The team gets consistent rules, clear statuses, budget control and a complete view of each campaign's performance.

Project preparation
Overview

One system for player acquisition and retention

The bonus system connects campaigns with player profiles, payments, gaming behavior, segments and reporting. This helps launch offers faster, control spend and maintain consistent rules across the audience.

Bonus funds

Separate accounting for rewards, available winnings, remaining offer requirements and transfer of funds to the main balance.

Campaigns

Validity periods, markets, currencies, segments, budgets and participation conditions.

Usage conditions

Eligible games, bet contribution, maximum bet, expiry and withdrawal rules for winnings.

Bonus statuses

Available, assigned, activated, in progress, completed, canceled, expired or blocked.

Bonus types

Mechanics for different retention goals

The offer mix is tailored to the audience, markets and project goals. All campaigns follow consistent rules for assignment, activation, use and completion.

Deposit bonuses

A fixed amount or percentage of the deposit with clear limits and conditions.

Free spins

Number of spins, game list, stake value, expiry and rules for crediting winnings.

Cashback

Return of part of losses or turnover for a selected period, subject to configured limits.

Promo codes

Single-use and reusable codes with a validity period, activation limit and selected reward.

Loyalty

Points, tiers, statuses, rewards and personalized benefits for returning players.

Tournaments

Leaderboards, points, prize pools, eligible games and reward distribution.

Personalized offers

Individual bonuses based on activity, preferences, player value and participation history.

Player reactivation

Offers for inactive audiences with a limited validity period and special conditions.

Bonus journey

From campaign idea to performance review

01

Create

Define the offer type, reward, timing, budget, markets and currencies.

02

Check eligibility

Consider segment, country, player status, participation history and project restrictions.

03

Assign

The offer is assigned automatically, manually, via promo code or after a target action.

04

Use

Bets, winnings, game categories, expiry and remaining requirements are tracked.

05

Complete

The offer is completed, transferred to the main balance, canceled or expires.

Solution components

What the bonus system includes

The project gets a connected model for launching campaigns, working with segments, tracking rewards, enforcing conditions, monitoring statuses and measuring results.

Campaign management

Create offers, set validity periods, budgets, markets and promotion channels.

Player segments

Offers for new, active, high-value, inactive and other audience groups.

Bonus funds

Track rewards, available winnings, remaining requirements and fund transfers.

Participation rules

Games, bets, time limits, limits and completion conditions for each campaign.

Offer statuses

A clear journey from assignment to completion, cancellation or expiry.

Measure the result

Spend, activations, participation, retention and campaign impact on project metrics.

Rules and control

Transparent conditions protect the budget and player trust

Each offer should have clear conditions, an assignment source and a complete change history. This reduces disputes and helps control spend.

Eligibility

Country, segment, currency, age, account status, bonus history and market restrictions.

Usage conditions

Eligible games, bet contribution, time limits, maximum bet, winnings cap and completion rules.

Abuse prevention

Duplicate accounts, linked profiles, suspicious payments, limit circumvention and unusual activity.

Change history

Assignments, activations, condition changes, progress, cancellations, team actions and final result.

Frequently asked questions

Questions about the bonus system

Is a separate bonus balance required?

Not always. Rewards can be tracked separately or linked to the player's main balance depending on the project model.

Can free spins be assigned across different providers?

Yes. Eligible games, spin value, currencies and offer expiry are agreed for each provider.

How is completion of requirements calculated?

The result depends on the amount of eligible bets, game contribution, configured limits and the rules of the specific offer.

Are personalized bonuses supported?

Yes. Offers can be created based on segment, activity, deposits, preferences and player value.

Need to connect a bonus system?

Tell us about the required mechanics, segments, markets, currencies and campaign rules. APIACE will help define a clear bonus and retention model for your project.